Employment & Internship Opportunities

HOUSE MANAGER

CUSTOMER SERVICE REPRESENTATIVE - BOX OFFICE

TEACHING ARTISTS

 

The Flynn Center for the Performing Arts is an Equal Opportunity Employer. Applications from women, veterans, individuals with disabilities and people from diverse racial, ethnic, and cultural backgrounds are strongly encouraged.

These general position outlines illustrates the type of work that characterizes the Job Classification. They are not an all-encompassing statements of the specific duties, responsibilities and qualifications of individual positions assigned to the classification.

 


HOUSE MANAGER (Part-time, variable schedule)

Reporting to the Rentals and Front of House Manger, the role of the House Manager (HM) is to provide exemplary customer service that will ensure the well-being and safety of patrons during public events. The HM is in charge of front of house procedures and facilities on show nights.  This part-time position requires flexible hours, including evenings and weekends.

DUTIES & RESPONSIBILITIES INCLUDE:

  • Oversee all patron contact areas, including house management, security, merchandizing, concessions and volunteer ushers
  • Serve as House Manager for all Flynn presented events, rentals and special events
  • Coordinate with Rentals and Front of House Manager, Programming Department, Production Director, and other staff regarding specific requirements for each event
  • HM is required to be Department of Liquor Control trained every two years
  • Night of show, the HM supervises show staff including bartenders, concessions supervisors, building engineers and volunteer ushers

QUALIFICATIONS:

  • Possess excellent customer service skills to help ensure Flynn patrons have a positive experience each time they come through the door
  • Ability to work in a fast-paced environment and effectively manage large gatherings of people, while maintaining poise
  • Ability to use good judgment and make timely decisions in stressful situations
  • Effectively deal with a broad range of individuals and groups within and outside the organization
  • Practical knowledge of theatre environment and previous experience in commercial or non-profit arts desired
  • Ability to sustain physical activity, including lifting up to 50lb. and remaining on feet for long periods of time
  • Able and willing to work non-traditional hours at a variety of events and performances

This general outline illustrates the type of work that characterizes the Job Classification.  It is not an all-encompassing statement of the specific duties, responsibilities and qualifications of individual positions assigned to the classification.

TO APPLY FOR THIS POSITION:

Send cover letter & resumé to:
Flynn Center for the Performing Arts
Human Resources Department
153 Main Street, Burlington, Vermont 05401, or
Email to: HResources@flynncenter.org
No phone calls, please. EOE

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CUSTOMER SERVICE REPRESENTATIVE - BOX OFFICE (Part time)

sell tickets and provide information about various Flynn Center events and many events at regional venues, in person at the box office, by phone and at off-site locations.To perform basic customer service functions. A mix of some evening and weekend hours, as well as some weekday availability is required.

DUTIES & RESPONSIBILITIES INCLUDE:

  • Be informed of all current Flynn events and other regional events sold at the Flynn Regional Box Office. Be familiar with pricing and ticket sales policies and procedures.
  • Provide a wide range of information about events sold at the Flynn Regional Box Office, including descriptions of events, performance times, available seating, ticket pricing, pickup, refund and exchange policies and procedures and other information as needed.
  • Accurately process ticket sales, over the phone, at the box office window and at off site locations. Request and enter all necessary customer data into box office ticketing system.
  • Accurately prepare ticket orders for Will Call and US/Canadian Mail delivery. Include applicable parking and other informational inserts. Meter postage and drop mail in the post box in a timely manner.
  • Perform various basic customer service functions. Receive, investigate and respond to customer questions or complaints in person, by phone and by mail, referring unusual problems or situations to a Box Office Supervisor as appropriate.
  • Assist Box Office Supervisors with general clerical work in the box office.
  • Assist with special projects on an as needed basis.

QUALIFICATIONS:

  • High school plus one year of relevant office, sales and/or customer service experience, or a combination of education and experience from which comparable knowledge and skills are acquired.
  • Data entry skill and general clerical skill required.
  • Above average Customer Service skills.
  • Ability to deal courteously and efficiently with customers, including ability to describe events and explain seating options and ticket pricing and sales policies.
  • Familiarity with performing arts box office operations helpful.

TO APPLY:

Send cover letter & resumé to:
Flynn Center for the Performing Arts
Human Resources Department
153 Main Street, Burlington, Vermont 05401, or
Email to: HResources@flynncenter.org
No phone calls, please. EOE

__________________________________________________________________________________________________________________________________

TEACHING ARTISTS

The Flynn Center seeks Teaching Artists in Dance, Theater, and Music. We offer classes in schools for PreK – 12th graders as well as at the Flynn Center for community members of all ages. We welcome experienced educators as well as those looking to gain experience in the perfoming arts education field. The Flynn is committed to providing training for applicants; please apply if you are strongly interested even if you have less experience.

This is a part-time, variable position

CURRENT OPENINGS:

School Programs

  • Dance, Theater and Music Arts Integration in Schools

FlynnArts Classes

  • Accepting resumes for any genre

DUTIES & RESPONSIBILITIES INCLUDE:

School Programs

  • Knowledge of or openness to learn the Flynn's approach to arts integration
  • Planning and co-teaching arts integrated curriculum with classroom educators
  • Planning and implementing professional development workshops for teachers
  • Evaluating, refining, and documenting lessons

 Flynn Arts Classes

  • Planning and leading classes
  • Documenting course goals and outlines
  • Collaborating with other instructors and administrators
  • Evaluating and refining classes

QUALIFICATIONS:

  • Relevant teaching experience
  • Familiarity with youth and child development and classroom management
  • Strong communication skills
  • Team player who is responsive to deadlines
  • Enthusiasm for the Flynn Education Department’s core mission of inclusion that “Everybody Belongs!”
  • Familiarity with standards and curriculum planning (School Programs)
  • Reliable auto transportation required (School Programs)

Although current teaching openings are for School Programs, new openings arise regularly. It is to the benefit of an interested teaching artist to submit a resume and example descriptions of genres/courses taught at any time so we have your information on file. 

TO APPLY:

Send cover letter & resumé by September 14, 2018 to:
Flynn Center for the Performing Arts
Human Resources Department
153 Main Street, Burlington, Vermont 05401, or
Email to: HResources@flynncenter.org
No phone calls, please. EOE

  

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Flynn Center for the Performing Arts

Flynn Center for the Performing Arts
153 Main Street, Burlington, Vermont 05401
Tickets: 802-863-5966, voice/relay calls welcome
Administrative Offices: 802-652-4500 (P) 802-863-8788 (F)
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