Employment & Internship Opportunities

DIRECTOR OF DEVELOPMENT

HOUSE MANAGER

CUSTOMER SERVICE REPRESENTATIVE - BOX OFFICE

TEACHING ARTISTS

CONCESSIONS SUPERVISOR

 

The Flynn Center for the Performing Arts is an Equal Opportunity Employer. We particularly encourage applications from women, veterans, individuals with disabilities and people from diverse racial, ethnic, and cultural backgrounds.

These general position outlines illustrates the type of work that characterizes the Job Classification. They are not an all-encompassing statements of the specific duties, responsibilities and qualifications of individual positions assigned to the classification.

 


DIRECTOR OF DEVELOPMENT

Accepting Application through January 15, 2019

BASIC FUNCTION

As a member of the senior management team and reporting to the Executive Director, the DoD is responsible for providing leadership and strategic vision to all aspects of the Flynn’s fund-raising efforts. The DoD oversees three staff members including the Membership/Special Events Manager, the Development Coordinator, and the Development Assistant.  

DUTIES & RESPONSIBILITIES INCLUDE:

  • In conjunction with senior leadership, establish and execute a comprehensive development plan to support the Flynn’s operating, capital and endowment needs for the present and the long term.
  • Lead and direct the organization and implementation of the fundraising from individual, corporate, foundation, and government sources.
  • Identify and cultivate individual and corporate donors, with particular focus on accessing new constituencies and major gift development, with an emphasis on effective stewardship of donors.
  • Work with senior leadership to motivate and strengthen the Board in its role in development; expand, manage and coordinate trustee and other volunteer involvement in fundraising activities
  • Support the Board leadership, including the Development Committee and Governance Committee.
  • Work closely with staff, trustees, and other volunteers to maximize the effectiveness of special events, which range from small cultivation events and night-of-show gatherings to larger annual events, in order to help develop, attract, and retain donors.
  • Oversee creation of all development materials and serve as key staff coordinator on institutional PR publications such as annual report and executive director letters.
  • Collaborate with ED and marketing on institutional messaging.
  • Foster ongoing, collegial relations among the development department and other departments of the organization and help integrate fundraising into the Flynn’s culture.
  • Supervise and manage the research and preparation of foundation, corporate and government grant proposals, and oversee grant administration and reporting.
  • Manage and oversee the formation and maintenance of necessary development reports and records; prepare and manage the department's financial reports and budget; monitor budget and control expenditures. Plan, request, and administer operating budgets for assigned areas of responsibility.
  • Plan agenda with board development co-chairs and oversee development committee
  • Build, train, mentor, and supervise an effective and professional development team and support staff, and recruit and replace as necessary, in consultation with senior leadership.
  • As a representative of the Flynn Center, take an active role in the community and cultivate key relationships and associations with centers of influence within the city, state and region.

 SUPERVISION EXERCISED

 Supervise Membership/Special Events Manager, Development Coordinator, and Development Assistant

 SUPERVISION RECEIVED

 Direction is received from the Executive Director.

QUALIFICATIONS:

  • Highly accomplished and well-rounded fund raising professional with proven ability in securing leadership and transformational gifts for all purposes- capital, operating, endowment and programs
  • Demonstrated track record in the management of successful development programs, successfully soliciting and closing gifts, and staff and volunteer management.
  • Very well-organized, able to plan strategically, set priorities and focus on details and follow through while not losing sight of the big picture
  • Flexibility to welcome and embrace change and the ability to balance the many challenges inherent in an active and lively organization.
  • Excellent verbal and written communication skills.
  • Relevant experience in individual giving programs, campaigns, sponsorship, grant writing, benefit events and planned giving.
  • Sound understanding of and enthusiasm for the mission of the Flynn Center and the ability to articulately convey this mission to others.
  • Be highly personable with the ability to represent the Flynn and to and deal effectively with a wide range of individuals and organizations inside and outside of the Flynn, requiring good public relations, public speaking, marketing, donor cultivation/solicitation, coordinating/liaison, and negotiating skills.
  • Experience with fund raising technology and integrated database systems. Experience with Tessitura a plus.

TO APPLY FOR THIS POSITION:

Send cover letter & resumé to:
Flynn Center for the Performing Arts
Human Resources Department
153 Main Street, Burlington, Vermont 05401, or
Email to: HResources@flynncenter.org
No phone calls, please. EOE

 ____________________________________________________________________________________________________________________________________________________________

HOUSE MANAGER (Part-time, variable schedule)

Reporting to the Rentals and Front of House Manger, the role of the House Manager (HM) is to provide exemplary customer service that will ensure the well-being and safety of patrons during public events. The HM is in charge of front of house procedures and facilities on show nights.  This part-time position requires flexible hours, including evenings and weekends.

DUTIES & RESPONSIBILITIES INCLUDE:

  • Oversee all patron contact areas, including house management, security, merchandizing, concessions and volunteer ushers
  • Serve as House Manager for all Flynn presented events, rentals and special events
  • Coordinate with Rentals and Front of House Manager, Programming Department, Production Director, and other staff regarding specific requirements for each event
  • HM is required to be Department of Liquor Control trained every two years
  • Night of show, the HM supervises show staff including bartenders, concessions supervisors, building engineers and volunteer ushers

QUALIFICATIONS:

  • Possess excellent customer service skills to help ensure Flynn patrons have a positive experience each time they come through the door
  • Ability to work in a fast-paced environment and effectively manage large gatherings of people, while maintaining poise
  • Ability to use good judgment and make timely decisions in stressful situations
  • Effectively deal with a broad range of individuals and groups within and outside the organization
  • Practical knowledge of theatre environment and previous experience in commercial or non-profit arts desired
  • Ability to sustain physical activity, including lifting up to 50lb. and remaining on feet for long periods of time
  • Able and willing to work non-traditional hours at a variety of events and performances

This general outline illustrates the type of work that characterizes the Job Classification.  It is not an all-encompassing statement of the specific duties, responsibilities and qualifications of individual positions assigned to the classification.

TO APPLY FOR THIS POSITION:

Send cover letter & resumé to:
Flynn Center for the Performing Arts
Human Resources Department
153 Main Street, Burlington, Vermont 05401, or
Email to: HResources@flynncenter.org
No phone calls, please. EOE

__________________________________________________________________________________________________________________________________

CUSTOMER SERVICE REPRESENTATIVE - BOX OFFICE (Part time)

sell tickets and provide information about various Flynn Center events and many events at regional venues, in person at the box office, by phone and at off-site locations.To perform basic customer service functions. A mix of some evening and weekend hours, as well as some weekday availability is required.

DUTIES & RESPONSIBILITIES INCLUDE:

  • Be informed of all current Flynn events and other regional events sold at the Flynn Regional Box Office. Be familiar with pricing and ticket sales policies and procedures.
  • Provide a wide range of information about events sold at the Flynn Regional Box Office, including descriptions of events, performance times, available seating, ticket pricing, pickup, refund and exchange policies and procedures and other information as needed.
  • Accurately process ticket sales, over the phone, at the box office window and at off site locations. Request and enter all necessary customer data into box office ticketing system.
  • Accurately prepare ticket orders for Will Call and US/Canadian Mail delivery. Include applicable parking and other informational inserts. Meter postage and drop mail in the post box in a timely manner.
  • Perform various basic customer service functions. Receive, investigate and respond to customer questions or complaints in person, by phone and by mail, referring unusual problems or situations to a Box Office Supervisor as appropriate.
  • Assist Box Office Supervisors with general clerical work in the box office.
  • Assist with special projects on an as needed basis.

QUALIFICATIONS:

  • High school plus one year of relevant office, sales and/or customer service experience, or a combination of education and experience from which comparable knowledge and skills are acquired.
  • Data entry skill and general clerical skill required.
  • Above average Customer Service skills.
  • Ability to deal courteously and efficiently with customers, including ability to describe events and explain seating options and ticket pricing and sales policies.
  • Familiarity with performing arts box office operations helpful.

TO APPLY:

Send cover letter & resumé to:
Flynn Center for the Performing Arts
Human Resources Department
153 Main Street, Burlington, Vermont 05401, or
Email to: HResources@flynncenter.org
No phone calls, please. EOE

__________________________________________________________________________________________________________________________________

TEACHING ARTISTS

The Flynn Center seeks Teaching Artists in Dance, Theater, and Music. We offer classes in schools for PreK – 12th graders as well as at the Flynn Center for community members of all ages. We welcome experienced educators as well as those looking to gain experience in the perfoming arts education field. The Flynn is committed to providing training for applicants; please apply if you are strongly interested even if you have less experience.

This is a part-time, variable position

CURRENT OPENINGS:

School Programs

  • Dance, Theater and Music Arts Integration in Schools

FlynnArts Classes

  • Accepting resumes for any genre

DUTIES & RESPONSIBILITIES INCLUDE:

School Programs

  • Knowledge of or openness to learn the Flynn's approach to arts integration
  • Planning and co-teaching arts integrated curriculum with classroom educators
  • Planning and implementing professional development workshops for teachers
  • Evaluating, refining, and documenting lessons

 Flynn Arts Classes

  • Planning and leading classes
  • Documenting course goals and outlines
  • Collaborating with other instructors and administrators
  • Evaluating and refining classes

QUALIFICATIONS:

  • Relevant teaching experience
  • Familiarity with youth and child development and classroom management
  • Strong communication skills
  • Team player who is responsive to deadlines
  • Enthusiasm for the Flynn Education Department’s core mission of inclusion that “Everybody Belongs!”
  • Familiarity with standards and curriculum planning (School Programs)
  • Reliable auto transportation required (School Programs)

Although current teaching openings are for School Programs, new openings arise regularly. It is to the benefit of an interested teaching artist to submit a resume and example descriptions of genres/courses taught at any time so we have your information on file. 

TO APPLY:

Send cover letter & resumé by September 14, 2018 to:
Flynn Center for the Performing Arts
Human Resources Department
153 Main Street, Burlington, Vermont 05401, or
Email to: HResources@flynncenter.org
No phone calls, please. EOE

  ___________________________________________________________________________________________________________ 

 CONCESSIONS SUPERVISOR

Oversee operations of the concession counter for all scheduled shows applicable.  This includes set-up, serving prior to show and at intermission, clean up and cash out. This position must be DLC trained.

This is a part-time, variable position. Retail and customer service experience a plus. Must be able to walk, stand, and carry on vigorous activity for an extended period of time.

  • ·.   Arrival time is 1 1/4hr prior to show time, report to house manager
  • ·.   Concession counter open/ready to serve 45 minutes prior to show
  • ·.   Get run times/intermission info and money from House Manager
  • ·.   Greet Spirits upon arrival, assign duties
  • ·.   Do beginning inventory, set up counter
  • ·.   Monitor sales and help serve
  • ·.   Check IDs and serve beer and wine
  • ·.   The counter is not staffed during the show, HM will monitor
  • ·.   Just prior to intermission, Spirits set up for intermission rush   
  • ·.   After intermission, oversee clean up of counter and kitchen
  • ·.   Cash out and fill out inventory sheet, check out with HM and give cash bag to store in safe

TO APPLY:

Send cover letter & resumé by September 14, 2018 to:
Flynn Center for the Performing Arts
Human Resources Department
153 Main Street, Burlington, Vermont 05401, or
Email to: HResources@flynncenter.org
No phone calls, please. EOE

 

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Flynn Center for the Performing Arts

Flynn Center for the Performing Arts
153 Main Street, Burlington, Vermont 05401
Tickets: 802-863-5966, voice/relay calls welcome
Administrative Offices: 802-652-4500 (P) 802-863-8788 (F)
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