Employment & Internship Opportunities

FACILITIES MANAGER

DIRECTOR OF INFORMATION TECHNOLOGY

CHIEF CUSTODIAN

CUSTOMER SERVICE REPRESENTATIVE

TEACHING ARTISTS

SUMMER CAMP VOLUNTEERS

 

 

The Flynn Center for the Performing Arts is an Equal Opportunity Employer. We particularly encourage applications from women, veterans, individuals with disabilities and people from diverse racial, ethnic, and cultural backgrounds.

These general position outlines illustrates the type of work that characterizes the Job Classification. They are not an all-encompassing statements of the specific duties, responsibilities and qualifications of individual positions assigned to the classification.

 


FACILITIES MANAGER

 

BASIC FUNCTION

To manage the buildings and grounds maintenance and custodial functions and to oversee capital construction projects ensuring compliance with all internal and external regulations, standards and requirements.  To perform skilled trades tasks and assist with custodial, exterior grounds maintenance and security operations tasks as needed. Provide leadership in safety and security of the facility.

DUTIES & RESPONSIBILITIES INCLUDE:

  • Plan, implement, administer, coordinate, monitor, and evaluate the specific building and grounds maintenance, custodial, safety, and security functions and services of the Facilities Department, including operating policies, procedures and systems. Develop and modify services and operating systems in accordance with organizational needs and objectives, and changing technology and external regulations and standards.
  • Exercise supervisory responsibility for maintenance staff and contracted workers.
  • Plan and administer the Facility operating budget, as well as various capital project budgets. Recommend major capital purchases.  Assist in the preparation of grant proposals seeking support for capital projects.
  • Perform a variety of key planning and evaluation tasks, typically involving short- and long-term assessment of and planning for physical plant needs.
  • Establish work priorities and project schedules.
  • Supervise and monitor all regular department operations, including building custodial services, building/facility/equipment maintenance and repairs, grounds maintenance, security services, and so forth. Deal with a variety of problems that arise on a daily basis.
  • Plan and oversee work safety programs, and ensure that all applicable work safety and security procedures are followed.
  • Plan and oversee compliance with all applicable fire and other safety codes. Arrange for inspection of fire alarms, sprinkler system, fire extinguishers, boilers, elevators.  Serve as liaison with the fire department. Ensure that fire egresses are kept clear and that fire extinguishers and emergency and exit lighting are functional. Oversee maintenance of Fire Department log book.
  • Plan and coordinate building security functions: schedule off-duty police coverage for events; maintain door locks and keypads.
  • Participate in the planning of, supervise and coordinate major renovation/construction projects.
  • Prepare specifications for outside contract bids. Serve as liaison with, and monitor work done by outside contractors, including architects, engineers, general contractors, and various consultants.
  • Direct and coordinate preventive maintenance programs.
  • Establish and implement procedures to enhance the efficiency of utilities and plant operations.
  • Ensure compliance with various external requirements and guidelines pertaining to operation of equipment and occupancy of buildings.
  • Deal regularly with a wide range of outside vendors, suppliers and service contractors, including negotiating of contract terms and prices; serve as liaison with City officials on matters pertaining to assigned areas of responsibility.
  • Confer regularly with the Executive Director, Production staff, and other department heads and personnel to plan, coordinate and evaluate activities/projects/systems, exchange information, investigate and resolve problems, and the like. Serve on/lead various committees.
  • Plan and administer appropriate records systems related to all department operations and capital improvement projects, including the development of inventory and work control systems.
  • Prepare a variety of administrative/management reports.
  • Keep abreast of current technical and management methods related to assigned functions. Attend various professional meetings and conferences.
  • Perform a wide range of skilled trades tasks, including preventative inspections, troubleshooting and repair of mechanical systems, fabrication and installation of equipment/systems, carpentry projects, and the like; assist with all department operations as needed.

SUPERVISION EXERCISED

Administrative and functional supervision of one full-time and one or more part-time employees, as well as various contracted, temporary, and volunteer workers.

QUALIFICATIONS:

  • 6 to 8 years of relevant technical and supervisory experience in facilities or construction management, or a combination of education and experience from which comparable knowledge and skills are acquired.
  • Broad base of technical knowledge and skills relevant to facilities management, including experience in project planning, estimating and oversight, bid solicitation and evaluation, materials and equipment purchasing, blueprint reading, and the like, and a good working knowledge of the skilled trades. Technical training in engineering desirable.
  • Prior experience with public theatre facilities and historic buildings desirable.
  • Good working knowledge of commercial/institutional security operations.
  • Strong planning, organizational, administrative, budget and personnel management skills.
  • Ability to communicate clearly and concisely.
  • Good working knowledge of MS Word and Excel
  • Ability to deal effectively and collegially with a broad range of individuals/groups within and outside of the Flynn.
  • Physical ability to perform all essential jobs. Ability to work on ladders and in other circumstances requiring good balance and comfort with heights.

TO APPLY:

Send cover letter & resumé to:
Flynn Center for the Performing Arts
Human Resources Department
153 Main Street, Burlington, Vermont 05401, or
Email to: HResources@flynncenter.org
No phone calls, please. EOE

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DIRECTOR OF INFORMATION TECHNOLOGY

BASIC FUNCTION

Direct and coordinate activities of the IT Department. Plan, prioritize and assign all IT projects.  Provide technical support to the Tessitura, plan, prioritize and implement new web technology and functionality.

DUTIES & RESPONSIBILITIES INCLUDE

  • Administer and manage SQL database operations. Manage security, implement and design new functionality, install software and SQL upgrades. Follow safe and secure database procedures. Work with Marketing Director and Departmental staff on website development to design new functionality, train users on procedures, provide backup for web updates, respond to web issues, and administer online ticketing service.
  • Manage company domains and security certificates (SSL), including renewals, additions and forwarding. Manage web server administration tasks. Coordinate annual website and web server security audits.
  • Lead, maintain and implement proper Search Engine Optimization. Support and create procedures for web offers and promotions. Analyze and review web analytic data.
  • Supervise, maintain and create policies for credit card security. Assure organization is current on PCI and PII compliance. Maintain and recommend changes to the IT Security Policy. Plan and provide training to Flynn staff about IT security policies and procedures.
  • Supervise Systems Administrator to ensure daily operational tech needs are met in a timely manner. Oversee and prioritize Helpdesk tickets.
  • Liaise with the Tessitura database administrator and staff on Tessitura related and institution wide projects such as website development and upgrades
  • Coordinate, carry out, and supervise system maintenance functions for all computer hardware and software.
  • Troubleshoot/diagnose and supervise a wide variety of hardware and software operating problems; arranging for outside consulting support as needed.
  • Perform network administration tasks using Microsoft Windows server and Active Directory Services. Approve all new user accounts and security privileges.
  • Create system and company policies for email, web, social media, and general technology usage. Maintain IT Disaster Recovery Policy to assure proper contingency plans are in place.
  • Assure proper security of network systems by implementing secure access policies, maintaining and approving proper firewall policies and keeping up-to-date on security risks.
  • Coordinate and maintain all telecommunications systems including approval of monthly telephone expenses. Routinely review and negotiate telecommunications contracts to assure reliable, cost effective service.
  • Maintain internet service, coordinate services with vendors, approve contracts, and coordinate changes to service.
  • Create, maintain and monitor budget for information systems. Maintain records of capital expenditures and expenses. Design, approve, and purchase new equipment including: servers, workstations, printers, routers, firewalls, telephones, software. Be available for occasional off-hours support for both emergencies and during occasional off-hours upgrades, installations and system procedures.
  • Provide a wide range of technical instruction and support to users.
  • Support remote users and ensure security policies are adhered to.
  • Perform other duties as necessary.

 

SUPERVISION EXERCISED

Supervises the Systems Administrator.

QUALIFICATIONS:

  • Solid base of technical knowledge and skills in computer hardware and software installation and operation, with relevant network management experience.
  • Good working knowledge of various business PC applications, with expertise in software/systems used at the Flynn desirable.
  • Experience with automated telephone system administration desirable.
  • Knowledge and experience with: network security and on-line commerce. Windows network administration, Microsoft Exchange administration, report writing tools, and web authoring tools and website development.
  • Knowledge of SQL database administration tasks and queries.
  • Ability to work cooperatively with a wide variety of Flynn personnel, including good technical instruction skills and serving as an ambassador for the IT department.
  • Good communication skills, both written and verbal.
  • Interested in learning and staying ahead of the trends, helping the Flynn to evolve to a technology-forward institution.

TO APPLY:

Send cover letter & resumé to:
Flynn Center for the Performing Arts
Human Resources Department
153 Main Street, Burlington, Vermont 05401, or
Email to: HResources@flynncenter.org
No phone calls, please. EOE

____________________________________________________________________________________________________________

CHIEF CUSTODIAN

BASIC FUNCTION

Coordinate, oversee and carry out a full range of custodial services for the buildings and grounds owned or operated by the Flynn.

DUTIES & RESPONSIBILITIES INCLUDE

  • Coordinate and carry out day-of-show house and backstage custodial/maintenance functions.
  • Maintain daily cleanliness of office spaces, dance studios, and bathrooms.
  • Schedule, coordinate and oversee regular and special post-show custodial work performed by outside contractors.
  • Perform general maintenance of electrical, heating, plumbing, ventilation, and other mechanical systems; troubleshoot problems, repair if possible or obtain or recommend outside service or replacement. Perform light carpentry and painting projects. Maintain keys/locks; troubleshoot malfunctions, repair or replace.
  • Replace light bulbs, clean lobby mirrors and concession area.
  • Stock concession supply. Must be able to lift and carry 30 pounds.
  • Remove snow and ice from all entrance/exit areas, sand and salt. Must lift 50 pound bags of salt and sand and be able to shovel snow.
  • Perform general street front, parking lot, and grounds cleaning and maintenance work.
  • Perform various building security and fire prevention functions: check locks; check for and report incidents of vandalism; see that doorways and aisles are clear of obstructions and heat sources clear of flammable materials; inspect fire extinguishers, emergency lighting and exit signs; and the like.
  • Perform the Fire Department pre-show check of emergency lights and egress ways and maintain log.
  • Collect, sort and prepare/package and manage recyclable materials program. Must be able to roll 100 pound recycling container.
  • Change Marquee letters. Must be able to lift 45 pound ladder and work at the top of a 10’ step ladder.
  • Supervise custodial/maintenance work done by community volunteers.
  • Set up for various special events sponsored by the Flynn. Move furniture, 35 pound tables and roll stacks of chairs.
  • Inspect facility for maintenance/repair needs and ensure work gets done.
  • Perform other duties as necessary.

QUALIFICATIONS:

  • Solid base of technical knowledge and skills in computer hardware and software installation and operation, with relevant network management experience.
  • Good working knowledge of various business PC applications, with expertise in software/systems used at the Flynn desirable.
  • Experience with automated telephone system administration desirable.
  • Knowledge and experience with: network security and on-line commerce. Windows network administration, Microsoft Exchange administration, report writing tools, and web authoring tools and website development.
  • Knowledge of SQL database administration tasks and queries.
  • Ability to work cooperatively with a wide variety of Flynn personnel, including good technical instruction skills and serving as an ambassador for the IT department.
  • Good communication skills, both written and verbal.
  • Interested in learning and staying ahead of the trends, helping the Flynn to evolve to a technology-forward institution.
  • Postive attitude and energetic demeanor

TO APPLY:

Send cover letter & resumé to:
Flynn Center for the Performing Arts
Human Resources Department
153 Main Street, Burlington, Vermont 05401, or
Email to: HResources@flynncenter.org
No phone calls, please. EOE

______________________________________________________________________________________________________________________________

 

CUSTOMER SERVICE REPRESENTATIVE

BASIC FUNCTION

To sell tickets and provide information about various Flynn Center events and many events at regional venues, in person at the box office, by phone and at off-site locations. To perform basic customer service functions.

DUTIES & RESPONSIBILITIES INCLUDE:

Be informed of all current Flynn events and other regional events sold at the Flynn Regional Box Office. Be familiar with pricing and ticket sales policies and procedures. Provide a wide range of information about events sold at the Flynn Regional Box Office, including descriptions of events, performance times, available seating, ticket pricing, pickup, refund and exchange policies and procedures and other information as needed. Accurately process ticket sales, over the phone, at the box office window and at off site locations. Request and enter all necessary customer data into box office ticketing system. Accurately prepare ticket orders for Will Call and US/Canadian Mail delivery. Include applicable parking and other informational inserts. Meter postage and drop mail in the post box in a timely manner. Perform various basic customer service functions.  Receive, investigate and respond to customer questions or complaints in person, by phone and by mail, referring unusual problems or situations to a Box Office Supervisor as appropriate. Assist Box Office Supervisors with general clerical work in the box office. Assist with special projects on an as needed basis.

Direct supervision is received from the Box Office Supervisors.

QUALIFICATIONS:

High school plus one year of relevant office, sales and/or customer service experience, or a combination of education and experience from which comparable knowledge and skills are acquired. Data entry skill and general clerical skill required. Above average Customer Service skills. Ability to deal courteously and efficiently with customers, including ability to describe events and explain seating options and ticket pricing and sales policies. Familiarity with performing arts box office operations helpful.

QUALIFICATIONS:

High school plus one year of relevant office, sales and/or customer service experience, or a combination of education and experience from which comparable knowledge and skills are acquired. Data entry skill and general clerical skill required. Above average Customer Service skills. Ability to deal courteously and efficiently with customers, including ability to describe events and explain seating options and ticket pricing and sales policies. Familiarity with performing arts box office operations helpful.

TO APPLY:

Send cover letter & resumé by September 14, 2018 to:
Flynn Center for the Performing Arts
Human Resources Department
153 Main Street, Burlington, Vermont 05401, or
Email to: HResources@flynncenter.org
No phone calls, please. EOE

 

__________________________________________________________________________________________________________________________________

TEACHING ARTISTS

The Flynn Center seeks Teaching Artists in Dance, Theater, and Music. We offer classes in schools for PreK – 12th graders as well as at the Flynn Center for community members of all ages. We welcome experienced educators as well as those looking to gain experience in the perfoming arts education field. The Flynn is committed to providing training for applicants; please apply if you are strongly interested even if you have less experience.

*****The Flynn is specifically seeking a videographer to instruct a film camp at the Flynn this summer.  Please reach out to Sarah Caliendo, FlynnArts Manager, directly if interested at flynnarts@flynncenter.org or 802-652-4537.

This is a part-time, variable position

CURRENT OPENINGS:

School Programs

  • Dance, Theater and Music Arts Integration in Schools

FlynnArts Classes

  • FlynnArts is specifically seeking a videographer to instruct a film camp at the Flynn this summer.  Please reach out to Sarah Caliendo, FlynnArts Manager, directly if interested at flynnarts@flynncenter.org or 802-652-4537.
  • Accepting resumes for any genre

DUTIES & RESPONSIBILITIES INCLUDE:

School Programs

  • Knowledge of or openness to learn the Flynn's approach to arts integration
  • Planning and co-teaching arts integrated curriculum with classroom educators
  • Planning and implementing professional development workshops for teachers
  • Evaluating, refining, and documenting lessons

 Flynn Arts Classes

  • Planning and leading classes
  • Documenting course goals and outlines
  • Collaborating with other instructors and administrators
  • Evaluating and refining classes

QUALIFICATIONS:

  • Relevant teaching experience
  • Familiarity with youth and child development and classroom management
  • Strong communication skills
  • Team player who is responsive to deadlines
  • Enthusiasm for the Flynn Education Department’s core mission of inclusion that “Everybody Belongs!”
  • Familiarity with standards and curriculum planning (School Programs)
  • Reliable auto transportation required (School Programs)

Although current teaching openings are for School Programs, new openings arise regularly. It is to the benefit of an interested teaching artist to submit a resume and example descriptions of genres/courses taught at any time so we have your information on file. 

TO APPLY:

Send cover letter & resumé by September 14, 2018 to:
Flynn Center for the Performing Arts
Human Resources Department
153 Main Street, Burlington, Vermont 05401, or
Email to: HResources@flynncenter.org
No phone calls, please. EOE

  ___________________________________________________________________________________________________________ 

 CONCESSIONS SUPERVISOR

Oversee operations of the concession counter for all scheduled shows applicable.  This includes set-up, serving prior to show and at intermission, clean up and cash out. This position must be DLC trained.

This is a part-time, variable position. Retail and customer service experience a plus. Must be able to walk, stand, and carry on vigorous activity for an extended period of time.

  • ·.   Arrival time is 1 1/4hr prior to show time, report to house manager
  • ·.   Concession counter open/ready to serve 45 minutes prior to show
  • ·.   Get run times/intermission info and money from House Manager
  • ·.   Greet Spirits upon arrival, assign duties
  • ·.   Do beginning inventory, set up counter
  • ·.   Monitor sales and help serve
  • ·.   Check IDs and serve beer and wine
  • ·.   The counter is not staffed during the show, HM will monitor
  • ·.   Just prior to intermission, Spirits set up for intermission rush   
  • ·.   After intermission, oversee clean up of counter and kitchen
  • ·.   Cash out and fill out inventory sheet, check out with HM and give cash bag to store in safe

TO APPLY:

Send cover letter & resumé to:
Flynn Center for the Performing Arts
Human Resources Department
153 Main Street, Burlington, Vermont 05401, or
Email to: HResources@flynncenter.org
No phone calls, please. EOE

 

 ___________________________________________________________________________________________________________ 

SUMMER CAMP VOLUNTEERS

DATES: Monday-Friday, 6/24-8/19, full and half day camps available.  

The Flynn Center seeks Teaching Assistant Volunteers for our summer camps. We are ideally looking for volunteers who can commit to working with 5 or 6 camp weeks over the course of the summer, however, applicants who can only commit to a week or two are also welcome to apply! We're looking for bright, kind, efficient, and attentive individuals for current and future openings as summer camp or after school class assistants. This is a great way to obtain college credit or high school volunteer credit hours. 

COMPENSATION

  • Stipend of $500/summer
  • Free FlynnArts adult class of your choice
  • A pair of tickets to 3 shows during the upcoming 2019/2020 season(select shows available)

DUTIES & RESPONSIBILITIES INCLUDE:

  •  Helping Teaching Artist to lead class/camp activities
  • Redirecting disengaged students
  • Modeling enthusiastic participation
  •  Monitoring lunch
  • Set-up/clean-up

QUALIFICATIONS:

  • An affinity for and experience working with children
  • Interest and experience in the performing arts (dance, theater, music, radio, film, etc.)

  • High school degree or above encouraged, at least age 14+

TO APPLY:

Fill out this online form. 

Questions may be addressed to Sarah Caliendo, FlynnArts Manager, at flynnarts@flynncenter.org.

No phone calls, please. EOE

 ___________________________________________________________________________________________________________ 

 

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Flynn Center for the Performing Arts

Flynn Center for the Performing Arts
153 Main Street, Burlington, Vermont 05401
Tickets: 802-863-5966, voice/relay calls welcome
Administrative Offices: 802-652-4500 (P) 802-863-8788 (F)
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