Employment & Internship Opportunities

CREATIVE PRODUCER OF THE SUMMER FLYNN YOUTH PERFORMANCE PROGRAM (PART-TIME)

DIRECTOR OF INFORMATION TECHNOLOGY

CUSTOMER SERVICE REPRESENTATIVE (PART-TIME)

TEACHING ARTISTS (PART-TIME)

CONCESSIONS SUPERVISOR (PART-TIME)

 

The Flynn Center for the Performing Arts is an Equal Opportunity Employer. We particularly encourage applications from women, veterans, individuals with disabilities and people from diverse racial, ethnic, and cultural backgrounds.

These general position outlines illustrates the type of work that characterizes the Job Classification. They are not an all-encompassing statements of the specific duties, responsibilities and qualifications of individual positions assigned to the classification.

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CREATIVE PRODUCER OF THE SUMMER FLYNN YOUTH PERFORMANCE PROGRAM (PART-TIME)

BASIC FUNCTION

The Creative Producer provides artistic and logistical direction for 2-3 youth summer shows for young people ages 10 and up. Productions take place in the FlynnSpace black box theater, with 2-3 weeks of intensive rehearsal, and culminate in 4-7 public performances. The person in this role works to produce high-quality productions with a team of artists that engage students creatively, developing their performing skills, their social-emotional skills, and helping them feel a sense of belonging and confidence as part of a creative community. Additionally, this role incorporates the talent and expertise of visiting artists to provide unique learning experiences for youth participants.

Creative and logistical planning for summer shows begins in early winter with auditions happening in mid and late winter. Rehearsals begin primarily in June, but some early rehearsals may happen in May, and continue through August. Time for this position is variable, with “as needed hours” early winter through spring, moving to a daily schedule from June through early August.

DUTIES & RESPONSIBILITIES INCLUDE:

  • Develops and manages, in conjunction with the Youth Programming Manager, the overall vision, programmatic structure, and polices to support ongoing growth of participants and the program
  • Leads the research and selection of material for the summer productions
  • Maintains ongoing annual calendar for Performance Program productions, auditions, and events
  • Participates in the hiring of artistic team in collaboration with the Youth Programming Manager and Executive Director
  • Supervises and evaluates artistic team for all projects in conjunction with Youth Programming Manager
  • Works with visiting artists to create a creative learning arc for participants
  • Leads a team that coordinates and sources costumes, props, scenic design elements, and other technical needs for productions
  • Maintains and tracks budget for the program overall and show by show
  • Serves in a leadership role by providing constructive feedback to team members and students during all phases of production
  • Leads tech meetings to ensure all participating departments are progressing according to timeline and budget
  • Leads auditions and places students in accordance with program placement policies
  • Ensures all rights are purchased and secured according to performance calendar
  • Manages communication with team, with participants, and with Flynn staff
  • Oversees tech and strike for productions, working collaboratively with Flynn Space technical staff and designers

SUPERVISION EXERCISED

Supervises artistic team including directors, choreographers, technical staff, stage managers, interns and other personnel

QUALIFICATIONS:

  • 3-5 years experience in similar role
  • Ability to manage multiple projects and set priorities
  • Budgeting experience
  • Excellent communication skills; written and verbal
  • Knowledge of youth development and best practices in instruction for youth aged 9-19
  • Strong organization skills

TO APPLY:

Send cover letter & resumé to:
Flynn Center for the Performing Arts
Human Resources Department
153 Main Street, Burlington, Vermont 05401, or
Email to: HResources@flynncenter.org
No phone calls, please. EOE


 

DIRECTOR OF INFORMATION TECHNOLOGY

BASIC FUNCTION

Direct and coordinate activities of the IT Department. Plan, prioritize and assign all IT projects.  Provide technical support to the Tessitura, plan, prioritize and implement new web technology and functionality.

DUTIES & RESPONSIBILITIES INCLUDE

  • Administer and manage SQL database operations. Manage security, create custom reports, screens and queries, implement and design new functionality, install software and SQL upgrades. Follow safe and secure database procedures. Stay informed of new SQL.
  • Work with Marketing Director and Departmental staff on website development to design new functionality, train users on procedures, provide backup for web updates, respond to web issues, and administer online ticketing service.
  • Manage company domains and security certificates (SSL), including renewals, additions and forwarding. Manage web server administration tasks. Coordinate annual website and web server security audits. Lead, maintain and implement proper Search Engine Optimization. Support and create procedures for web offers and promotions. Analyze and review web analytic data.
  • Supervise, maintain and create policies for credit card security. Assure organization is current on PCI and PII compliance. Maintain and recommend changes to the IT Security Policy. Plan and provide training to Flynn staff about IT security policies and procedures.
  • Supervise Systems Administrator to ensure daily operational tech needs are met in a timely manner. Direct and prioritize Helpdesk tickets.
  • Coordinate, carry out, and supervise system maintenance functions for all computer hardware and software.
  • Troubleshoot/diagnose and supervise a wide variety of hardware and software operating problems; arranging for outside support as needed.
  • Perform network administration tasks using Microsoft Windows server and Active Directory Services. Approve all new user accounts and security privileges.
  • Create system and company policies for email, web, social media, and general technology usage. Maintain Disaster Recovery Policy to assure proper contingency plans are in place.
  • Assure proper security of network systems by implementing secure access policies, maintaining and approving proper firewall policies and keeping up-to-date on security risks.
  • Coordinate and maintain all telecommunications systems including approval of monthly telephone expenses. Routinely review and negotiate telecommunications contracts to assure reliable, cost effective service.
  • Maintain Internet service, coordinate services with vendors, approve contracts, and coordinate changes to service.
  • Create, maintain and monitor budget for information systems. Maintain records of capital expenditures and expenses. Design, approve, and purchase new equipment including; servers, workstations, printers, routers, firewalls, telephones, software. Be available for occasional off-hours support for both emergencies and during occasional off-hours upgrades, installations and system procedures.
  • Provide a wide range of technical instruction and support to users.
  • Support remote users and ensure security policies are adhered to.
  • Perform other duties as necessary.

QUALIFICATIONS:

  • Associate's degree in computer science or other appropriate discipline, with bachelor's desirable, plus three to five years of relevant technical experience, or a combination of education and experience from which comparable knowledge and skills are acquired.
  • Solid base of technical knowledge and skills in computer hardware and software installation and operation, with relevant network management experience.
  • Good working knowledge of various business PC applications, with expertise in software/systems used at the Flynn desirable.
  • Experience with automated telephone system administration desirable.
  • Knowledge and experience with network security and on-line commerce.
  • Knowledge and experience with Windows network administration.
  • Knowledge and experience with Microsoft Exchange administration.
  • Knowledge and experience with report writing tools.
  • Knowledge and experience with web authoring tools and website development.
  • Knowledge and experience programming and maintaining Access databases.
  • Knowledge of SQL database administration tasks and queries.
  • Ability to work cooperatively with a wide variety of Flynn personnel, including good technical instruction skills.
  • Ability to provide excellent customer service.

TO APPLY:

Send cover letter, resumé, and salary requirements to:
Flynn Center for the Performing Arts
Human Resources Department
153 Main Street, Burlington, Vermont 05401, or
Email to: HResources@flynncenter.org
No phone calls, please. EOE

 

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CUSTOMER SERVICE REPRESENTATIVE

BASIC FUNCTION

To sell tickets and provide information about various Flynn Center events and many events at regional venues, in person at the box office, by phone and at off-site locations. To perform basic customer service functions.

DUTIES & RESPONSIBILITIES INCLUDE:

Be informed of all current Flynn events and other regional events sold at the Flynn Regional Box Office. Be familiar with pricing and ticket sales policies and procedures. Provide a wide range of information about events sold at the Flynn Regional Box Office, including descriptions of events, performance times, available seating, ticket pricing, pickup, refund and exchange policies and procedures and other information as needed. Accurately process ticket sales, over the phone, at the box office window and at off site locations. Request and enter all necessary customer data into box office ticketing system. Accurately prepare ticket orders for Will Call and US/Canadian Mail delivery. Include applicable parking and other informational inserts. Meter postage and drop mail in the post box in a timely manner. Perform various basic customer service functions.  Receive, investigate and respond to customer questions or complaints in person, by phone and by mail, referring unusual problems or situations to a Box Office Supervisor as appropriate. Assist Box Office Supervisors with general clerical work in the box office. Assist with special projects on an as needed basis.

Direct supervision is received from the Box Office Supervisors.

QUALIFICATIONS:

High school plus one year of relevant office, sales and/or customer service experience, or a combination of education and experience from which comparable knowledge and skills are acquired. Data entry skill and general clerical skill required. Above average Customer Service skills. Ability to deal courteously and efficiently with customers, including ability to describe events and explain seating options and ticket pricing and sales policies. Familiarity with performing arts box office operations helpful.

QUALIFICATIONS:

High school plus one year of relevant office, sales and/or customer service experience, or a combination of education and experience from which comparable knowledge and skills are acquired. Data entry skill and general clerical skill required. Above average Customer Service skills. Ability to deal courteously and efficiently with customers, including ability to describe events and explain seating options and ticket pricing and sales policies. Familiarity with performing arts box office operations helpful.

TO APPLY:

Send cover letter & resumé to:
Flynn Center for the Performing Arts
Human Resources Department
153 Main Street, Burlington, Vermont 05401, or
Email to: HResources@flynncenter.org
No phone calls, please. EOE

 

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TEACHING ARTISTS

The Flynn Center seeks Teaching Artists in Dance, Theater, and Music. We offer classes in schools for PreK – 12th graders as well as at the Flynn Center for community members of all ages. We welcome experienced educators as well as those looking to gain experience in the perfoming arts education field. The Flynn is committed to providing training for applicants; please apply if you are strongly interested even if you have less experience.

This is a part-time, variable position

CURRENT OPENINGS:

School Programs

  • Dance, Theater and Music Arts Integration in Schools

FlynnArts Classes

  • FlynnArts is specifically looking for the following Teaching Artists:
    • a vocal instructor to teach adult group singing/vocal classes
    • A dance instructor to teach a Gender-Free Partner Dance Class. LGBTQ people strongly encouraged to apply.
      • Please send resume & cover letter directly to FlynnArts Manager, Sarah Caliendo, to apply for either of these positions at scaliendo@flynncenter.org
  • Accepting resumes for any genre

DUTIES & RESPONSIBILITIES INCLUDE:

School Programs

  • Knowledge of or openness to learn the Flynn's approach to arts integration
  • Planning and co-teaching arts integrated curriculum with classroom educators
  • Planning and implementing professional development workshops for teachers
  • Evaluating, refining, and documenting lessons

 Flynn Arts Classes

  • Planning and leading classes
  • Documenting course goals and outlines
  • Collaborating with other instructors and administrators
  • Evaluating and refining classes

QUALIFICATIONS:

  • Relevant teaching experience
  • Familiarity with youth and child development and classroom management
  • Strong communication skills
  • Team player who is responsive to deadlines
  • Enthusiasm for the Flynn Education Department’s core mission of inclusion that “Everybody Belongs!”
  • Familiarity with standards and curriculum planning (School Programs)
  • Reliable auto transportation required (School Programs)

Although current teaching openings are for School Programs, new openings arise regularly. It is to the benefit of an interested teaching artist to submit a resume and example descriptions of genres/courses taught at any time so we have your information on file. 

TO APPLY:

Send cover letter & resumé to:
Flynn Center for the Performing Arts
Human Resources Department
153 Main Street, Burlington, Vermont 05401, or
Email to: HResources@flynncenter.org
No phone calls, please. EOE

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CONCESSIONS SUPERVISOR

Oversee operations of the concession counter for all scheduled shows applicable.  This includes set-up, serving prior to show and at intermission, clean up and cash out. This position must be DLC trained.

This is a part-time, variable position. Retail and customer service experience a plus. Must be able to walk, stand, and carry on vigorous activity for an extended period of time.

  • ·.   Arrival time is 1 1/4hr prior to show time, report to house manager
  • ·.   Concession counter open/ready to serve 45 minutes prior to show
  • ·.   Get run times/intermission info and money from House Manager
  • ·.   Greet Spirits upon arrival, assign duties
  • ·.   Do beginning inventory, set up counter
  • ·.   Monitor sales and help serve
  • ·.   Check IDs and serve beer and wine
  • ·.   The counter is not staffed during the show, HM will monitor
  • ·.   Just prior to intermission, Spirits set up for intermission rush   
  • ·.   After intermission, oversee clean up of counter and kitchen
  • ·.   Cash out and fill out inventory sheet, check out with HM and give cash bag to store in safe

TO APPLY:

Send cover letter & resumé to:
Flynn Center for the Performing Arts
Human Resources Department
153 Main Street, Burlington, Vermont 05401, or
Email to: HResources@flynncenter.org
No phone calls, please. EOE

 

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Flynn Center for the Performing Arts

Flynn Center for the Performing Arts
153 Main Street, Burlington, Vermont 05401
Tickets: 802-863-5966, voice/relay calls welcome
Administrative Offices: 802-652-4500 (P) 802-863-8788 (F)
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